
Avid
®
Unity™MediaNetwork5SystemMaintenance
Avid Technology EMEA | Enterprise Customer Success Page19of20
Appendix 4 - The PortServer Console
Onoccasion,EthernetAttachedClientsthataredisconnectedcontinuetooccupyalicenseseat.Also,the
PortServercanlockfilesonbehalfofaclient,andtheAdministratormayneedtoreleasethelock.Inorderto
fixthis,youcandothefollowing:
1. OntheaffectedMediaEngine(orany
computerwithethernetaccesstoit)openacommandprompt
2. Type"telnet<Address>60 10"where<Address>istheIPaddressorresolvablehostnameofthe
MediaEngine.Ifyou arerunningthisontheMe diaEngineitselfuseeither"127.0.0.1"or"localhost"
3. Aconnectionmessagewillappearand
thewindowwillclear.Type"cccc".Whenyoutypethefourth
"c"youwillseeascreenaskingyoutoenterthepasswordfortheUnityAdministratoraccount
4. Enterthepasswordfortheaccount(casesensitive)andyouwillthenbepresentedwithascreen
showingthevariouscommandoptions
asfollows:
Fig.19–ThePortServerConsole
(l)List–thislistsalloftheclientthreadsinthefollowingformatMachineName[IPAddress](Active,Inactive)
(ConnectionManager,Editor,Console)Athreadisconsideredinactiveiftheclienthasnotissuedacommand
onthatthreadinmorethan2minutes.AConnectionManagerisdistinguishedfrom
anEditorbasedon
whetherornotaworkspacemountrequesthasbeenissuedonthisthread.
(d)Drop–thisalsolistsalloftheclientthreads,butallows theuser totypeinanumberandkillthechosen
thread.Ifbandwidth,licenses,orworkspacemountrequestshave
beenassociatedwiththisthread,theywill
eachberelinquishedwhenthethreadisdropped.Likewise,openfilehandlesandlockedfilesassociatedwith
thisthreadwillalsobedropped.
(s)ShowLocks–thislistsallofthefilescurrentlylockedbythePortServer(alongwiththeIPaddressof
the
clientthatrequestedandacquiredthelock).
(u)Unlockfile–listsallofthefilescurrentlylockedbythePortServerandletsyoupickonetoreleasethelock.
(q)Quit–exitstheconsoleapplication(butleavesthePortServerservicerunning).
Byusingthe"l"commandyou
canviewwhichclientsareinactiveandthendisconnectthemwiththe"d"
command.Onceyouhavefreedupsufficientlicensesyoushouldbeabletoreconnectyoureditingclientin
theusualway.
NOTE: A“QuickandDirty”waytofreeupstalelicensesistosimplyrestartthe
AvidUnityPortServer
service.ThiswillhoweverdisconnectallEthernetAttachedClientswhowillthenberequiredto
reconnectmanually.
Comentarios a estos manuales