Avid® ISIS®Administration Guide
10Using the Storage Manager Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Retrieve Storage Ma
Managing LDAP Accounts100nAt this time, Avid ISIS currently only supports Microsoft Active Directory. ISIS might not be compatible with other LDAP imp
Managing LDAP Accounts101Using LDAP Sync ToolThe Account Synchronizer is the main window of the Avid ISIS LDAP Sync Tool. Use the Account Synchronizer
Managing LDAP Accounts102Synchronizing LDAP and ISIS AccountsThe process of synchronizing the LDAP/Active Directory and ISIS user lists consists of th
Managing LDAP Accounts1034. (Option) To print a report of the account list and selections, click Print.To remove groups from the Account Synchronizer
Managing LDAP Accounts104To synchronize LDAP/Active Directory and ISIS user databases:t Click Synchronized Marked.The LDAP Sync Tool performs the reco
Managing LDAP Accounts105If the User ID contains any invalid characters:• The user will not be added to ISIS• The synchronization for the group is abo
Managing Devices106To reconnect to Avid ISIS:1. Click “Connect to server” next to the ISIS server connection status icon.The Connect to ISIS Server wi
Managing Devices107Devices Column ListThe following table summarizes the information available in the Devices column list.Viewing Device DetailsThe De
Managing Devices1084. Type a value in the Bandwidth text box to set the amount of read/write bandwidth (in MB/s) you want to allocate to the device. A
Managing Devices109The Device account is deleted and the Device is removed from the Devices list.
11Using the Log Viewer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153A
1107 Managing ConnectionsThis section describes how to use the Bandwidth page to monitor bandwidth usage in the Avid ISIS shared storage network. You
Monitoring System Connection Status111Opening the Bandwidth PageTo open the Bandwidth page:t From the Management Console home page, click the Bandwidt
Monitoring System Connection Status112Opening the Connection Status PageTo open the Connection Status page:t From the Management Console home page, cl
Monitoring Reservations113nTo sort the information in the Connection Status dialog box, click any column heading. For more information on sorting item
Monitoring Reservations114Reservations DescriptionsThe Reservations page lists information about all bandwidth reservations obtained by connected clie
1158 System Monitoring and DiagnosticsAvid ISIS Management Console provides tools for logging, monitoring, and system diagnostics.Hardware Monitoring
System Information Page116For a list of event logs generated by the Hardware Monitoring service, see “Avid ISIS E-mail Notification List” on page 173.
System Information Page117Host Information • Username (ISIS | 7500, ISIS | 5500)• Hostname•OS Version• Processor Type• Number of Processors• System Up
System and Administration Log Pages118To view System Information:t From the Management Console home page, click the System Information icon, located i
System and Administration Log Pages119To view the Administration logs:1. From the Management Console home page, click the Administration Logs icon, lo
12Using This GuideThe Avid® ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage f
ISIS Snapshots Page120ISIS Snapshots PageThe ISIS Snapshots page collects information currently displayed by the ISIS Management Console and the Avid
ISIS Snapshots Page121To delete a selected snapshot:1. Select a snapshot from the list.2. Click Delete.A confirmation dialog window opens.3. Click OK
Profiler Page122The Snapshot page deletes all archives listed in the System window.Profiler PageThe Profiler page detects the current versions of requ
ISIS Toolbox123To view information on a system event:1. In the Hours column, click on the hour with the colored icon corresponding to the time and typ
ISIS Toolbox124The Connection Analyzer displays connection status in a grid, using the following icons to denote the status of each Storage Manager:To
ISIS Toolbox125The Avid ISIS Connection Analyzer window opens and checks the connection status of all Storage Managers in the network. The tool displa
ISIS Toolbox126t (Macintosh) Select Applications > AvidISISTools > ISIS Toolbox.If any site security warnings open, click Yes to accept the cert
ISIS Toolbox1276. (Option) In the Target Directory text section, click Browse to navigate to a directory for the saved logs.7. Click Start.The progres
ISIS Toolbox128The Avid ISIS Toolbox opens.2. Click Disk Analyzer from the left pane.The Disk Analyzer window opens.Updating the Disk Analyzer Tool Di
ISIS Toolbox129Saving Disk Analyzer Test ResultsYou can save the results of the Disk Analyzer tests to your local system. The test results are saved i
If You Need Help13If You Need HelpIf you are having trouble using your Avid product:1. Retry the action, carefully following the instructions given fo
ISIS Toolbox130Retrieve Storage Manager Flag ParametersTo use the Storage Manager Flag Parameters, you must have Administrative privileges and be logg
Network Utilities Page1315. Click Start.The Status area displays the results of the retrieve operation.6. (Option) To save retrieved error messages, d
Monitor Tool (ISIS | 7500)132To open the Network Utilities page:1. From the Management Console home page, click the Network Utilities icon, located in
Monitor Tool (ISIS | 7500)133The Monitor Tool also provides information about the physical location of each component. For example, the tool shows the
Monitor Tool (ISIS | 7500)1342. Click to select one or more Engines from the Unracked Engines list on the right pane of the Rack Configuration dialog
Monitor Tool (ISIS | 7500)135You can access the Avid ISIS Agents and view more information about Storage Managers and chassis switches by right-clicki
Monitor Tool (ISIS | 7500)136Displaying Rack Configurations in Separate WindowsYou can detach any rack tab so you can view it in a separate window. Th
Monitor Tool (ISIS | 7500)137To see the System view:1. Open the Monitor Tool (see “Accessing the Monitor Tool” on page 133).2. Click System View.Using
Monitor Tool (ISIS | 7500)138Using Blade Identification ViewIn Blade Identification view, you can view the names of each Storage Manager in your confi
Agent Settings Page139• Orange: the upgrade installation failed.• Yellow: the upgrade is waiting for components to complete installation before restar
Avid Training Services14For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/suppo
Monitoring Avid ISIS with SNMP140 ISIS_SystemDirectorState Shows the state of the System Director:• 0=Online• 1=Offline• 2=Standby• 3=Unknown ISIS_S
141A Avid ISIS Storage Manager AgentYou can view detailed information about all Storage Managers connected to the shared storage network by using Avid
Understanding the Agent Interface142Understanding the Agent InterfaceThe Avid ISIS Agent, which you can run on the System Director or any Ethernet-att
Understanding the Agent Interface143The Agent is divided into the following areas:System TabThe System tab allows you to view configuration informatio
Understanding the Agent Interface144 Status 5500 and 2500 Hardware Status:• Status• Product Part Number•BMC• System Temp (2 on the 5500; 14 on the 25
Understanding the Agent Interface145Statistics TabThe Statistics tab displays basic information about your network or network components and provides
Understanding the Agent Interface146Tools TabThe Tools tab provides you with network tools and component utilities that generate basic information on
Understanding the Agent Interface147Advanced TabThe Advanced tab contains configuration utilities, installation logs, and diagnostic tools used by Avi
Understanding the Agent Interface148Managing Storage Manager Agent Profiles (ISIS | 5500)Storage Manager Agent profiles contain information about the
Understanding the Agent Interface149nThe profile is automatically saved, and can be viewed at a later time using the View all link. For more informati
151 Working with the Avid ISIS Management ConsoleThe Avid ISIS Management Console allows you to access administration functions from any system that h
Storage Manager Logging150To change the Agent Administrator password:1. Click System, under Configuration in the System tab.2. In the Administrative P
Storage Manager Logging151Clearing Agent Event LogsYou can clear the logs in any of the logging categories. This empties the log of all event entries
Storage Manager Logging152Enabling and Disabling Storage Manager LoggingDo not disable logging on a Storage Manager unless instructed by Avid support.
Storage Manager Logging153Using the Log Viewer ToolThe Log Viewer tool is a utility that displays event information about Storage Managers. You cannot
Storage Manager Logging154Pause Stops monitoring Storage Manager eventsClear Clears all event data from the Console View toolResync Restores previousl
155B Avid ISIS | 7500 Switch Blade AgentYou can view detailed information about all ISIS | 7500 chassis switches connected to the media network by usi
Understanding the Switch Agent Interface156The Agent is divided into the following areas:.When you access Switch Blade Agents and submit a request for
Understanding the Switch Agent Interface157System TabThe System tab allows you to view configuration information for chassis switches. The System tab
Understanding the Switch Agent Interface158Menu Option DescriptionSystem Overview Displays a snapshot view of the status of switches and information a
Understanding the Switch Agent Interface159Statistics TabYou can use the Statistics tab to view basic information about your network or network compon
Opening the Management Console16Microsoft Windows• Microsoft Internet Explorer• Mozilla Firefox®• Google® Chrome™Apple Macintosh • Safari• Mozilla Fir
Understanding the Switch Agent Interface160Logging TabThe Logging tab provides a complete view of the logs of active switches. The logs provide you wi
Viewing System Information for Individual Chassis Switches161Viewing System Information for Individual Chassis SwitchesWhen you log in to a selected I
Resetting an Avid ISIS Engine to Factory Defaults162The Chassis Configuration dialog box opens.4. Do one of the following:t To configure your system t
Switch Infrastructure Diagnostics1634. Type the Administrator password for your Avid ISIS system, and click Confirm reset.The chassis switch configura
Switch Infrastructure Diagnostics164The following can result in problems reported in the State Machine Test:• A Stack Collision prevents the State Mac
Switch Infrastructure Diagnostics165Keep in mind how long link aggregation has been configured and how much load the system has been under. If link ag
Switch Infrastructure Diagnostics166Ping StackIf a member of the stack is not reachable, make sure the stacking cable to the problem switch is plugged
Switch Infrastructure Diagnostics167Port Link InformationThis test is marked informational. Therefore, no determination of PASS/WARN or FAILED will be
Switch Infrastructure Diagnostics168t Select a chassis on which to run the diagnostics.t Select All to run the diagnostics on all chassis.5. Click Run
Switch Blade Logging169Switch Blade LoggingThe Logging tab provides a complete view of the logs of active switches. The logs provide you with a system
Using the Management Console Interface17To log out of the ISIS Management Console:t Click Logout in the upper right corner of the screen.Using the Man
Switch Blade Logging170To clear logs:1. Open the Agent. (For information on opening the Agent, see “Avid ISIS | 7500 Switch Blade Agent” on page 155.)
171C Avid ISIS SNMP MIB ReferenceA MIB (Management Information Base) is a virtual database that describes the objects available from the managed devic
172ISIS_OpenFiles .1.3.6.1.4.1.526.20.3.5 This variable shows how many open files are currently open.ISIS_ActiveClientCount .1.3.6.1.4.1.526.20.3.6 Th
173D Avid ISIS E-mail Notification ListThe following table lists the events logged by the System Director Service and related components, and a brief
174ISIS General Error All “Removing failed Storage Element %s, unit < %d, %d >, sn %s chassis %s, slot %d”ISIS General Error All Storage Element
175Storage Blade General Information 75005500Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Disk performance no longer degradedSt
176Storage Blade General Error All Remove failed because: Already removedStorage Blade General Error All Storage Element remove not scheduled - too ma
177System Director Information All Server start is scheduled in non-redundant configurationSystem Director Information All This server became the prim
178System Director Warning All Metadata create wait failed, status = %d, state = %dSystem Director Warning All Metadata create failedSystem Director W
179System Director Error All Failed to update metadata on %sSystem Director Error All Severe disk errors, must shut down nowSystem Director Error 7500
Using the Management Console Interface18nAdministrators can configure whether or not the System Status Console is visible on the login screen of the M
180E ISIS | 5500 Media Drive LED FunctionsThis section describes the ISIS | 5500 media drive LED functions. Each media drive has a blue and red LED on
1813 Gb SAS Expander — Media Drive LED Functions Drive State Blue LED Red LEDManagement Console Messaging CommentsOn-line Inactive On solid Off No Sp
AAccess privilegesconsiderations 80duplicating users 94effective 80managing 80new users 94Workspace, setting 81Account Synchronizer (LDAP Sync tool) 1
Index183user group accounts limit 90Avid ISIS Engineresetting to factory defaults 160, 162Avid ISIS Help See HelpAvid ISIS Launch PadSee ISIS Launch P
Index184Storage Groups 65System Director file system 57user accounts 93user group accounts 98Workspaces 74DData protectionmirroredrequired Storage Man
Index185setting 78Expanding the Launch Pad 51External Authenticationconfiguring 30described 30See also Avid LDAP Account SynchronizerExternal Authenti
Index186LLaunch Padcollapsing and expanding 51LDAP (Lightweight Directory Access Protocol)external authentication 30remote LDAP users 30See also LDAP
Index187Storage Manager Agent 141supported web browsers 15Switch Blade Agent 155System Status Console 17text guidelines 26tools overview 21Total Syste
Index188error notification parameters 32event messages 173, 180Poll Frequency setting 31Return Address setting 31SMTP Port setting 31SMTP Server setti
Index189System Director (virtual name) 55user accounts 94user group accounts 98Workspaces 75Repair RAID configuration 148Reportsaccount list and selec
Using the Management Console Interface19Panel DescriptionStatus Console Panel Provides a quick summary of the System Director status. If an event in t
Index190viewing Storage Group details 62Storage Manager AgentSee also profiles (Storage Manager Agent)Advanced tab 147Agent Settings menu (Advanced ta
Index191virtual name 55System Director Control PanelActive Clients tab 54, 59creating file system 57described 52dumping metadata (text file) 58file sy
Index192Workspace access privileges described 80User group accountsSee also Client accountsadding 98deleting 99managing 96modifying 98setting Workspac
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Using the Management Console Interface20Navigation ToolbarThe navigation toolbar provides several items to help you navigate through the Management Co
Using the Management Console Interface21nPDF documents can open in an external application or browser, depending on your configuration. An Administrat
Using the Management Console Interface22• The Connectivity section, which contains the following tools:• The Tools section, which contains the followi
Organizing Display Information23• The Advanced section, which contains the following tools:Organizing Display InformationYou can customize the Main di
Filtering the Display24Showing and Hiding ColumnsWhen you open a Management Console tool (for example, the Storage Managers tool), the Main display pa
Updating Information25You cannot filter the display for the Bandwidth, Connection Status, and Reservation options.To filter the display:1. Select a ca
Selecting Items26To disable Auto refresh:t Deselect the check box next to the Refresh.Auto refresh mode is disabled, and the confirmation message clos
Entering Text27• Passwords can be a maximum of 15 ASCII characters in length.• Do not include a space in the name fields.• Do not use a period (.) as
282 Configuring the Management ConsoleAvid ISIS provides a number of tools to customize the way the Management Console functions and interacts with th
Changing the Administrator Password293. (Option) To revert all options to the previously saved values, click Refresh.4. Click Save Preferences to save
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Configuring External Authentication30To change the Administrator password:1. From the Management Console home page, click the Administrator Password i
Configuring the Notification Service31Configuring the Notification ServiceYou can use the Notification Service tool to configure System Director to no
Configuring the Notification Service32The changes for the configuration will be lost.Configuring Error Notification ParametersThe Filters area of the
333 Managing Avid ISIS HardwareThis section describes how to configure and manage your storage hardware. You perform all storage management operations
Managing Storage Managers34Storage Manager Column ListThe following table summarizes the basic information available when you first open the Storage M
Managing Storage Managers35nYou can organize the information in the Storage Managers list by showing additional columns or by sorting or filtering dis
Managing Storage Managers36Storage Manager StatusThe Status column in the Storage Managers list reports the status of the Storage Managers logged by t
Managing Storage Managers37Install needed This message displays if the ISIS | 7500 or ISIS | 2500 Storage Manager (Engine Controller in ISIS | 2500) i
Managing Storage Managers38Binding Storage Managers to the ISIS File SystemBefore you start building Storage Groups and Workspaces, you must bind each
Managing Storage Managers39Clearing Network Degraded Status MessagesYou can use the Issue Command button to clear all Network Degraded status messages
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Managing Storage Managers40nIf you do not have a replacement for a failed or failing Storage Manager, Avid recommends that you physically leave it in
Managing Storage Managers416. Add the new Storage Manager to the file system.7. Add the new Storage Manager to a Storage Group.For more information on
Managing Storage Managers42The Status column displays no status message when the redistribution is complete. Alternatively, because redistribution can
Managing ISIS | 7500 Switch Blades43Initiate Block RectifyOnce you have added Storage Managers to your network and configured them for storage, the St
Managing ISIS | 7500 Switch Blades44Viewing ISIS | 7500 Switch Blade DetailsYou can view detailed information on Switch Blades using Avid ISIS Switch
Managing the Engine45The ISIS Management Console installs the necessary upgrade for the selected Switch Blade. You can monitor the progress of the upg
Managing the Engine46Engine DetailsThe Details panel displays all information for the currently selected Engines. The panel is divided into three sect
Managing the Engine47Upgrading ISIS | 7500 Engine ComponentsOn an ISIS | 7500 system, you can use the Engines page to upgrade the software for all Sto
Managing the Engine48The ISIS Management Console installs the necessary upgrade for the selected Storage Manager or Switch Blade. You can monitor the
494 Avid ISIS Control PanelsWhen you log into the Avid ISIS System Director desktop, there are several tools available to help you access ISIS tools a
5ContentsUsing This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ISIS Launch Pad50The following information is displayed in the Launch Pad for all ISIS models: • Status Data:- Whether the System Director is running-
ISIS Launch Pad51To open ISIS Launch Pad on the ISIS | 5500:t Click Start > All Programs > Avid > ISIS Storage Manager > ISIS Launch Pad.M
Avid ISIS System Director Control Panel52Using Storage Manager Memory Log ViewerThe Storage Manager Memory Log Viewer is a valuable tool that allows y
Avid ISIS System Director Control Panel53To open the Control Panel, do one of the following:t In the ISIS Launch Pad, click ISIS Control Panel icon.t
Avid ISIS System Director Control Panel54Starting and Stopping the System Director ServiceThe System Director software runs as a Windows service that
Avid ISIS System Director Control Panel553. (Option) If you are upgrading or modifying the system, make sure the System Director software has successf
Avid ISIS System Director Control Panel56System Director Status IndicatorsWhen the shared storage network is functioning normally, a green indicator i
Avid ISIS System Director Control Panel57Reconfiguring the File SystemYou can reconfigure the internal memory configuration of the System Director — f
Avid ISIS System Director Control Panel58Metadata memory is also saved automatically to the Partition0 and Partition1 files when the System Director s
Avid ISIS System Director Control Panel59“D:\Program Files\Avid\ISIS System Director”Resetting the Administrator PasswordThe Control Panel allows you
6Configuring Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Chap
Avid ISIS System Director Control Panel60The area below the active clients list indicates the number of licenses being used by the clients currently c
615 Managing Storage Groups and WorkspacesStorage Groups are collections of Storage Managers. Storage Groups give you flexibility in allocating storag
Managing Storage Groups62Storage Groups ListThe following table summarizes the information available in the Storage Groups list. This information is a
Managing Storage Groups63For information about what is shown in the Storage Managers panel, see “Storage Manager Column List” on page 34. Some columns
Managing Storage Groups64However, in an unprotected state, due to the distributed architecture of the ISIS file system (optimized for real-time perfor
Managing Storage Groups65Avid ISIS | 5500 provides RAID-5 data protection with an active hot spare and Avid ISIS | 2500 provides RAID-6 data protectio
Managing Storage Groups66To create a new Storage Group:1. From the Management Console home page, click Storage Groups in the System section.The Storag
Managing Storage Groups672. In the Storage Groups list, select the Storage Group from which you want to remove Storage Managers, and then do one of th
Managing Storage Groups688. Click Add to add the selected Storage Managers to the Storage Group.The Storage Managers panel refreshes to display the se
Minimum Free Storage Space Requirement69A dialog box opens asking you to confirm the action.5. Click Yes.The Storage Group is deleted.After the Storag
7Creating or Re-creating a File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Monitoring Met
Managing Workspaces70Workspaces ListThe Workspaces list displays all Workspaces, the Storage Groups on which they reside, and details about each Works
Managing Workspaces71nTo sort the information in the Storage Managers panel, click any column heading. For more information on sorting items in column
Managing Workspaces72Workspace Duplication (ISIS | 7500)You can duplicate a Workspace in a Storage Group on an ISIS | 7500 that supports the same prot
Managing Workspaces73To resize the Workspaces Size graph, do one of the following:t Click Decrease Size to reduce the size of the graph.t Click Increa
Managing Workspaces74Adding New WorkspacesWorkspaces are locations to store and segregate data. You can allow users to access some or all of the Works
Managing Workspaces75Duplicating WorkspacesWhen you duplicate Workspaces, they inherit the attributes of the Workspace from which they were created.nT
Managing Workspaces765. (Option) Click Revert to undo any modifications made to the Workspace information.6. Click Apply.Protecting ISIS | 7500 Worksp
Managing Workspaces77To enable protection for a Workspace:1. From the Management Console home page, click Workspaces in the System section.The Workspa
Managing Workspaces78To move a Workspace and all of its contents to another Storage Group:1. In the Workspaces list, select the Workspace you want to
Managing Workspaces79t Click Details.t Double-click the Workspace name.The Workspaces Details panel displays all the information on the selected Works
8Resizing Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Managing Workspace Access Privileges80A dialog box opens, prompting you to confirm the operation.4. Click Yes.The Workspace is deleted.Managing Worksp
Redistributing Data81Setting Workspace Access PrivilegesYou can set access privileges for users and user groups when the client accounts are first cre
Redistributing Data82After 20 configuration changes, the Workspaces page displays a warning to perform a full redistribution. You can manually initiat
Redistributing Data83Symmetric Configuration RedistributionFull redistributions happen faster on workspaces that have had symmetric configuration chan
Redistributing Data84Workspace Redistribution BatchingRedistributions are performed on 20 Workspaces at a time. If your Storage Group exceeds 20 Works
Redistributing Data85Suspending and Resuming RedistributionUnder some conditions, you might have to suspend or resume an in-progress redistribution. Y
Redistribution Status Definitions86To resume a redistribution:1. Open the ISIS Management Console. (For information on opening the ISIS Management Con
Monitoring Redistributions87Monitoring RedistributionsYou can display detailed information about the progress of redistributions in the Redistribution
Monitoring Redistributions88t From the Workspaces tool, the Storage Managers tool, or the Storage Groups tool, click Redistribution Monitor in the Rel
Monitoring Redistributions89Blocks to Move Total number of blocks still to be movedBlocks Moved Number of blocks that have been moved so farStatus Tim
9Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
906 Managing ClientsClient accounts limit access to the file system. This section describes how to assign client accounts with associated passwords an
Managing Users91User Column ListThe following table summarizes the information available in the Users list.trewqy1 Action button toolbar—Perform actio
Managing Users92nTo sort the information in the Users panel, click any column heading. For more information on sorting items in columns, see “Sorting
Managing Users93Adding UsersA user is anyone who accesses files stored on the network. User accounts include administrative privilege levels, group me
Managing Users94By default, access privileges for new users are listed as “None” in the Access category for each Workspace. As a result, the None butt
Managing Users953. Modify Group membership for the user as required:t Click Member to make the user a member in the user group.t Click Non-Member to r
Managing User Groups96Disabling UsersYou can remove Users temporarily from the Avid ISIS shared storage network by using the Disable User option. Disa
Managing User Groups97Viewing User Group DetailsThe Details panel displays all information for the currently selected user group.To view detailed info
Managing User Groups98Adding User GroupsTo add a group account:1. From the Management Console home page, click Groups in the System section.The Groups
Managing LDAP Accounts993. Modify user membership for the user group as required:t Click Member to make the user a member in the user group.t Click No
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